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Case Study
VMware Optimizes Hardware Platform Utilization with AMAX Enterprise Server Solutions

VMware
AMAX helped the industry leading virtualization and cloud infrastructure solutions provider build a highly reliable, mission-critical hardware platform that was compatible with their software image.
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Customer Satisfaction Survey
Dear Valued Customer,

Thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet and exceed your expectations.
Superior-4    Very Satisfactory-3    Average-2    Somewhat Unsatisfactory-1    Poor-0
1. How satisfied are you with the information and service provided by the Sales Representative?
4         3         2         1         0
2. Was your order delivered within the promised due date?
4         3         2         1         0
3. Think about the features and benefits of the products we have delivered to you. Overall, how satisfied are you with our products?
4         3         2         1         0
4. In your most recent Technical Support or Customer Service experience, how did you contact our representative?
In Person By Telephone
Web siteLive Chat E-mail through our web site
Email directly Through your Sales Representative
5. Considering your most recent experience with our Technical Supportor Service Center engineers, how do you consider their level of technical expertise?
4         3         2         1         0
6. Our Technical Support or Customer Service representative was very courteous and helpful:
4         3         2         1         0
7. The process and turnaround time for getting your request resolved was:
4         3         2         1         0
Website Feedback
1. Did you experience any difficulty navigating through our website? If yes, please explain below:
    
2. How would you rate your overall experience on our website?
4         3         2         1         0
Thank you for your feedback. We appreciate your honest opinion and will take your input into consideration when providing products and services in the future.

Please fill in the information below for additional comments.
Contact Information:
Name:
Organization:
Additional Comments:
THANK YOU!
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